Comments on: Don’t deal with problems like Gaggia http://gojko.net/2007/06/14/dont-deal-with-problems-like-gaggia/ The Quest for Software++ Wed, 07 Jan 2009 03:41:41 +0000 http://wordpress.org/?v=2.7 hourly 1 By: Jan http://gojko.net/2007/06/14/dont-deal-with-problems-like-gaggia/comment-page-1/#comment-23217 Jan Thu, 27 Dec 2007 16:12:22 +0000 http://gojko.net/2007/06/14/dont-deal-with-problems-like-gaggia/#comment-23217 I have a feeling a lot of programs are moving online, because online apps are typically easier to use. Why? The programmers and ui designers have to assume no one has read their manuals (which don't exist) and work to optimize the interface. I have a feeling a lot of programs are moving online, because online apps are typically easier to use. Why? The programmers and ui designers have to assume no one has read their manuals (which don’t exist) and work to optimize the interface.

]]> By: euri.ca , Even Harder than Designing a Coffee Machine (: euri.ca :) http://gojko.net/2007/06/14/dont-deal-with-problems-like-gaggia/comment-page-1/#comment-17932 euri.ca , Even Harder than Designing a Coffee Machine (: euri.ca :) Sun, 23 Sep 2007 21:52:42 +0000 http://gojko.net/2007/06/14/dont-deal-with-problems-like-gaggia/#comment-17932 [...] agree with Gojko Adzic 100% on Don’t deal with problems like Gaggia, which is to say, if you let the user break the product — and hide it in the manual — [...] [...] agree with Gojko Adzic 100% on Don’t deal with problems like Gaggia, which is to say, if you let the user break the product — and hide it in the manual — [...]

]]> By: gojko http://gojko.net/2007/06/14/dont-deal-with-problems-like-gaggia/comment-page-1/#comment-13446 gojko Mon, 18 Jun 2007 16:47:52 +0000 http://gojko.net/2007/06/14/dont-deal-with-problems-like-gaggia/#comment-13446 I like Gaggia too, don't get me wrong. their machines make great coffee. however, they could have made this much better for a bit more money. I like Gaggia too, don’t get me wrong. their machines make great coffee. however, they could have made this much better for a bit more money.

]]> By: Alessandro Ogheri http://gojko.net/2007/06/14/dont-deal-with-problems-like-gaggia/comment-page-1/#comment-13431 Alessandro Ogheri Mon, 18 Jun 2007 12:33:46 +0000 http://gojko.net/2007/06/14/dont-deal-with-problems-like-gaggia/#comment-13431 We like Gaggia, and if you forget to fill the machine with sufficient water, we send to you some wise Guys that can give you some suggestions you can't refuse! (joking!!) Ciao Alex from Italy We like Gaggia, and if you forget to fill the machine with sufficient water, we send to you some wise Guys that can give you some suggestions you can’t refuse!
(joking!!)
Ciao
Alex from Italy

]]> By: Mike Schoeffler http://gojko.net/2007/06/14/dont-deal-with-problems-like-gaggia/comment-page-1/#comment-13331 Mike Schoeffler Sun, 17 Jun 2007 01:25:02 +0000 http://gojko.net/2007/06/14/dont-deal-with-problems-like-gaggia/#comment-13331 Another great article. I recently ran into a similar issue with equipment intended to self-destruct: http://profitdesk.com/content/2007/05/19/weak-user-interface-bad-results/ Software would be a lot better if programmers just assumed no one would ever read any manuals and any problems in using the software are the software's fault. Another great article.

I recently ran into a similar issue with equipment intended to self-destruct: http://profitdesk.com/content/2007/05/19/weak-user-interface-bad-results/

Software would be a lot better if programmers just assumed no one would ever read any manuals and any problems in using the software are the software’s fault.

]]>